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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Layout of Store
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Product or Service Quality
Value for money

I bought a brand-new Turbo razor from Bert's first trip out and had a crankcase seal leaking took it in the service department everybody said oh yeah will take care of you when your next trip I told him it was in two weeks so no problem make sure we get it to you they got to me two days after I left for the trip and then as soon as it was unloaded off the trailer once I did pick it up the check engine light came on they completely close the gap on the spark plugs lets just say I'll never go back to Bert's again

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